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Family Education and Resource Center Client Survey

(This question is mandatory)
I feel that my Family Advocate took time and listened to what was going on with me / my loved one / our family.
I feel like I can better understand my / my loved one's mental health challenge(s).
I was given appropriate resources.
I have a better understanding of HIPAA and confidentiality.
I have a better understanding of AB 1424 and AB 1194.
I feel more confident with how to handle a crisis / 5150 situation.
My Family Advocate was culturally sensitive and respectful.
I feel like I came to the right place for support.
I feel more hopeful.
I would refer my family and friends to FERC.
My relationship with my loved one has improved since working with a Family Advocate at FERC.
Who was your Family Advocate?  (optional to answer)

Alameda County Behavioral Health Care Services (ACBHCS) is collecting this information on behalf of the State of California.  The State’s goal is to track data and the overall development and delivery of Prevention and Early Intervention programs.  ACBHCS intends to use this data to evaluate services on client outcomes across the systems of care so that they can make adjustments as needed to support organizations to continue to deliver quality services for residents of Alameda County. 

Thank you for taking the time to complete this client survey.

Receiving your feedback regarding your experience with the Family Education and Resource Center is very important to us.

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